Shipping policy

At Textilewala, we carefully pack every order so your bedsheets reach you safely and in excellent condition. Here’s everything you need to know about our shipping.

1. Order Processing

Once your order is successfully placed, we begin processing it.

  • Orders are generally processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an order confirmation after placing your order.
  • Once your order has been shipped, you will receive shipping and tracking details.

2. Delivery Time

We currently deliver across India.

Estimated delivery time:

3–7 business days after your order has been dispatched.

Delivery times may vary depending on your location, courier availability, weather conditions, holidays, or other circumstances beyond our control.

Remote and certain serviceable areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

If you are offering free shipping, replace the above with:

We offer FREE shipping across India on all eligible orders.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking link or tracking details via your registered email address or phone number.

You can use these details to track your order with the respective delivery partner.

5. Delayed Deliveries

While we work with reliable delivery partners to ensure timely delivery, unexpected delays can sometimes occur due to:

  • Weather conditions
  • Public holidays
  • High order volumes
  • Courier-related issues
  • Incorrect or incomplete delivery information
  • Remote or hard-to-reach locations

If your order is delayed beyond the estimated delivery period, please contact us and we'll be happy to assist you.

6. Incorrect Shipping Information

Please make sure your name, address, phone number and PIN code are correct when placing your order.

If you provide incorrect or incomplete information and the order is returned or requires re-shipping, additional shipping charges may apply.

7. Damaged Package

If your package appears damaged or tampered with when delivered, please contact us as soon as possible.

We recommend taking clear photos or videos of the package before opening it, as this may help us investigate and resolve the issue quickly.

8. Contact Us

If you have any questions regarding your order or shipping, please contact us through our Contact Us page.

Textilewala
Where Timeless Design Meets Everyday Comfort.